What you read when you’re not reading Inside Intercom
We know that Inside Intercom readers are a fairly discerning bunch but it was only when we carried out our first reader survey recently we realized quite how discerning you are.
You provided us with thoughtful suggestions about how we can improve the blog and also the types of articles you’d like to read more of. We’ve already started implementing that feedback while continuing to produce the articles on product management, design, startups and customer support that attracted you here in the first place.
One of the striking features of your responses was the broad range of other publications that you turn to for professional inspiration. Having analyzed the list for our own purposes we thought we’d share the highlights here. The full list ran to almost 200, so we’ve stripped out publications that didn’t seem to have much professional relevance, or seemed too obvious to include (sorry Techcrunch, but you don’t need the traffic).
Happy reading and thanks for sending us your feedback.
Using the word in the broadest possible sense – your reading tastes cover everything from growth to user onboarding.
Julie Zhuo (screengrab above)
Attack With Numbers
Design & creativity
A huge amount of your regular reads fell into the design category, but we pruned the list back to 10 of the more interesting resources.
A List Apart
The Great Discontent (see above)
In some quarters blogger might be considered a dismissive term, but we couldn’t think of a better one for these individuals who share their knowledge and opinions directly with loyal readerships.
Stratechery by Ben Thompson
Daring Fireball (pictured)
Leisa Reichelt +++
Nir and Far
Start-ups & Investors
Two sides of the same coin – resources for startups and blogs by the people who invest in them.
First Round Review (above)
From people we look to for inspiration to customers we’re delighted to have, here’s some of the other companies you like to learn from.
Signal v Noise