Resolve complex issues quickly with tickets optimized for team collaboration and real-time customer updates.

Our shared Inbox is AI-enhanced and designed for speed and efficiency—so your team can work smarter and collaborate faster.

Easily connect your Help Center across the whole platform—so customers can find the most accurate answers when and where they need them.

Resolve 50% of customer questions and reduce your team's ticket volume instantly with Fin, our breakthrough AI bot.

Built-in safeguards ensure Fin answers questions based solely on your support content. No misleading answers. No off-topic conversations.

Fin can triage complex problems and pass them to your human support teams without interruption—so your customers get the best possible experience.

Easily build powerful, no-code automations for your customers and your teammates with Fin, other bots, triggers, conditions, and rules—all in one place.

Cut support volume by informing customers when issues arise with the largest selection of messages, including in-product, email, mobile push, chatbots and banners.

Drive adoption of new features and deepen customer engagement with Product Tours, Checklists, Tooltips, and Banners.

Create cohesive, targeted message sequences across channels with a no-code visual builder.