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One platform to support and message your customers

Drive more sales with our customer-first messenger

Put personalized support within reach so shoppers can get fast answers on orders, shipping, and item stock.

Support more customers per teammate with chat compared to email or phone.

Install the Messenger in minutes, and have your team up and running from anywhere.

Drive more sales with our customer-first Messenger

Top e-commerce companies grow with Intercom

Whether on your site or off, you can send messages that keep customers coming back—and their shopping carts full.

[Feature Grid Item] Promotional messaging

Password change? Shipping delay? Immediately give customers crucial info across email and more.

[Feature Grid Item] Transactional messaging

Keep your customers engaged with timely, relevant messages

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Learn More - Knowledge Base (Financial Services)

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[SMB Feature Spotlight 2 icon] Improved team efficiency

Intercom brings you and your customers together for every step of the purchase flow—from helping out to checking out. Drive more sales with our customer-first Messenger.