education conversations powered daily
median CSAT for learning and education services
common education questions resolved automatically
More personal touches
Chat live with your prospects and students when you’re able to, and set expectations when you can’t.
A cure for common questions
Send proactive auto-messages to remind students to register for classes and pay tuition.
Support for instructors
Customize messages to instructors and automatically route their questions to the right team.
Use chatbots to quickly resolve simple questions, and route students wherever they need to go, even if your team is offline.
Study up on our 300+ apps that let students pay their tuition fees, find help articles, and more—right inside the Messenger.
A library of knowledge
Set up a centralized help center so your students can find answers and other important info when they need it.
View student profiles
See a student’s major, graduation year, and payment status each time you begin a chat.
Track behavioral data
Follow student activity on your platform, and collect data and trends with custom data attributes.
Tailor which students get what messages based on data you’ve collected about their activity.
“With Intercom, we’ve seen 30% revenue growth quarter over quarter and now we’re rolling it out across the entire customer lifecycle.”
Yvonne Chen, VP of Marketing