Intercom for healthcare
Personalized support for patients—from prescriptions to appointments, and more
Healthcare customers want the same 24/7 support they get from other businesses. Give them personal, always-on support with Intercom.
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Healthcare Statistics
- 36%
of common healthcare questions resolved automatically
- 90%
median CSAT for healthcare organizations
- 500k
healthcare conversations powered daily
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Health and wellness, meet our Messenger
Convenient and confidential
Offer your patients a personal, around-the-clock customer experience online or in your app, while keeping their private data secure.
Much more than live chat
Give patients the ability to schedule appointments, search for answers to health questions, and read your latest office updates—all within the Messenger.
Friendly bedside manner, online
Welcome patients with a quick message through our Business Messenger—it works just like the social messaging apps you use every day.
A cure for the common question
Use chatbots to answer questions that get asked over and over, so your healthcare team can focus on other tasks.
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Secure messaging for every situation
Send patients personalized in-app, SMS, email, or push messages for appointments and prescriptions—or use banners for general updates.
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Patient data at your fingertips
Securely view patient profiles, segment your patients by the actions they take, and use data about them to send them messages proactively.
Trusted data security
Personalize your healthcare company’s customer support now
Join thousands of health services providers using conversational support to grow their businesses.