Connect to Salesforce and convert more leads with Intercom

Our two-way Salesforce integration makes it easy to capture, nurture and convert leads without breaking existing workflows.

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Send leads and conversations to Salesforce instantly

Spend more time converting and less time copy-pasting.

Automatic lead creation
Operator™ bot sends qualified leads to Salesforce and keeps data in sync
One-click lead creation
Turn any lead in Intercom into a lead in Salesforce with a single click
Create tasks from conversations
Log chats and notes as Salesforce tasks directly from the Intercom Team Inbox
Keep Salesforce in sync
Continuously sync lead data from Intercom to your chosen Salesforce fields

Trigger lead nurture campaigns using Salesforce data

Keep leads warm by automatically adding them to targeted, personalized nurture campaigns using data from Salesforce.

Route conversations automatically to the right teammates

Automatically assign conversations and segment leads based on Salesforce data such as owner, status and more.

If:
Then:

Get a complete view of every lead’s journey

See all the relevant conversations with a lead in Salesforce so you can continue the sale where it left off.

Connect the other tools you use too

Embed Intercom into your workflows with out-of-the-box integrations for Slack, Salesforce, Stripe and more.

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