The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Dec 4, 2018 1 min

Seamlessly sync deals, leads and conversations with the new Pipedrive app for Intercom

Seamlessly sync deals, leads and conversations with the new Pipedrive app for Intercom

Published Dec 4, 2018 5 min

What we shipped: 5 new features to help build a differentiated customer experience

What we shipped: 5 new features to help build a differentiated customer experience

Published Dec 3, 2018 4 min

Holiday messaging and chatbot tips for marketers

Published Nov 29, 2018 30 min

ProfitWell’s Patrick Campbell on the art and science of pricing

Published Nov 29, 2018 7 min

Growing a platform: Introducing API versioning in Intercom

Growing a platform: Introducing API versioning in Intercom

Published Nov 27, 2018 2 min

How to create personalized sales demos at scale

Published Nov 22, 2018 25 min

Matt Hodges on aligning product and marketing

Matt Hodges

Published Nov 22, 2018 1 min

What exactly is a Custom Bot?

What exactly is a Custom Bot?

Published Nov 20, 2018 12 min

9 essential sales steps you need to grow your SaaS startup

Published Nov 20, 2018 5 min

The growth of video customer service and why your business needs it