The Intercom Blog

Published Sep 10, 2018 5 min

The 3 core skills to master real-time selling

Live chat requires sales teams to develop new skills, from how to engage in real time with website visitors to how to qualify in a conversational, not spammy, way.

Jeff Serlin

Published Sep 10, 2018 4 min

Break point: Product engineers and the pursuit of speed and safety

Published Sep 7, 2018 5 min

What we shipped: 8 new features to increase conversions and grow your business

Published Sep 6, 2018 19 min

How to tell your company story

Published Sep 5, 2018 7 min

Fresh perspective – how we invented our Custom Bot chatbot builder

Published Sep 4, 2018 2 min

The Beginner’s Guide to Real-Time Sales: get started with the future of selling

Published Aug 30, 2018 2 min

Video Bots: The future of sales automation

Published Aug 30, 2018 29 min

GV’s Kate Aronowitz and Vanessa Cho on leading through design

Published Aug 29, 2018 8 min

An upstanding brand – how team values influence how we work

Published Aug 28, 2018 6 min

Avoid the land of no decision: 6 critical questions for every discovery call