The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Aug 27, 2018 7 min

How to ramp up your Customer Support team using Intercom

As your business grows, having an excellent customer support team who can keep up is critical. Ramping up that support team, however, is easier said than done.

Allie Urban

Published Aug 24, 2018 4 min

How live chat increases conversion rates

Published Aug 23, 2018 25 min

Design in interesting times

Published Aug 22, 2018 5 min

Flying cars, chatbots and looking forward to the next small thing

Published Aug 21, 2018 7 min

6 essential chatbot recipes for sales and marketing teams

Published Aug 17, 2018 8 min

Convert your ad traffic with personalized landing pages

Published Aug 16, 2018 39 min

Reddit’s Nick Caldwell on engineering leadership

Published Aug 15, 2018 7 min

Embracing complexity: Designing our Custom Bot builder

Published Aug 14, 2018 7 min

Building a long tail of evergreen content

Published Aug 13, 2018 8 min

Strategy over speed: How video games prepared me for life as a product manager