The Intercom Blog

Published Jul 11, 2018 4 min

Making things people want

In product development understanding the outcome customers want, and what they currently use to get that outcome, is essential to making a better solution.

Des Traynor

Published Jul 10, 2018 9 min

How Intercom helped a bootstrapped SaaS business punch above its weight

Published Jul 9, 2018 7 min

Launch to sell – leverage sales enablement to maximize product launches

Published Jul 6, 2018 5 min

4 steps to improve your sales pipeline management

Published Jul 5, 2018 31 min

Emergence Capital’s Doug Landis on telling stories that sell

Published Jul 4, 2018 23 min

Builder beware: Marketing tension in product-first companies

Published Jul 2, 2018 10 min

Do you know what really makes your customers click?

Published Jun 29, 2018 5 min

Smells like team spirit – what sports and engineering teams have in common

Published Jun 28, 2018 30 min

Activation, retention and more: growth lessons from the industry’s best

Published Jun 28, 2018 7 min

Don’t forget the service in SaaS: how your sales team can provide world-class service