The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Jul 2, 2018 10 min

Do you know what really makes your customers click?

Published Jun 29, 2018 5 min

Smells like team spirit – what sports and engineering teams have in common

Published Jun 28, 2018 30 min

Activation, retention and more: growth lessons from the industry’s best

Growth Handbook podcast

Published Jun 28, 2018 7 min

Don’t forget the service in SaaS: how your sales team can provide world-class service

SaaS service

Published Jun 27, 2018 2 min

Announcing our latest book – The Growth Handbook

Published Jun 26, 2018 6 min

Sales Days: 5 ways you can learn from your sales team

Intercom Sales Days

Published Jun 25, 2018 5 min

Do more with Intercom: 5 new apps for seamless workflows

Intercom Messenger Apps

Published Jun 22, 2018 5 min

Is machine learning hard? Not always

Published Jun 21, 2018 32 min

Sales Hacker’s Max Altschuler on selling more with less

Published Jun 20, 2018 6 min

What we learned moving sales and product upmarket together

Move sales and product upmarket together