The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Feb 7, 2018 4 min

Convert your hottest leads right from Slack with our new two-way integration

Published Feb 6, 2018 6 min

Successful employee onboarding should focus on culture

Published Feb 5, 2018 4 min

Want to hire great designers? Start a blog.

hire designers

Published Feb 2, 2018 3 min

Would you hire yourself?

Published Feb 2, 2018 31 min

Slack’s Rachel Hepworth on bringing growth marketing to a high growth company

Published Jan 30, 2018 1 min

Intercom on Customer Engagement – now on audiobook

Published Jan 30, 2018 11 min

The continuous flow of weekly planning

Published Jan 29, 2018 5 min

Harness live chat conversations to capture more leads

Published Jan 25, 2018 30 min

Siqi Chen, former VP of Growth at Postmates, on scaling a growth team

Published Jan 24, 2018 3 min

Finding the right challenge