The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Dec 5, 2017 4 min

How to build a help center from scratch

Published Dec 4, 2017 5 min

How our IT team uses Intercom

Published Dec 1, 2017 8 min

Why social media is part of any successful product launch

Published Nov 30, 2017 25 min

Dropbox’s Jenna Crane on bringing a new product to market

Published Nov 29, 2017 1 min

Ingredients to build a product first company

Published Nov 28, 2017 3 min

Why product teams work best without a single leader

Published Nov 27, 2017 2 min

When your company grows, it’s time for you to grow too

Published Nov 22, 2017 29 min

Intercom’s Megan Sheridan on managing events at a product-led company

Published Nov 21, 2017 5 min

Behind the design work of Building Intercom

Published Nov 21, 2017 5 min

The future of our Operator bot is in London