The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Oct 4, 2017 7 min

Understanding the customer success pyramid

Published Oct 2, 2017 5 min

The end of “just checking in” with customers

Published Sep 29, 2017 3 min

Your marketing doesn’t need to reinvent the wheel

Published Sep 28, 2017 29 min

Stripe’s Krithika Muthukumar on marketing whole new ideas

Published Sep 27, 2017 6 min

Hiring for sales in a product-led world

Published Sep 26, 2017 6 min

When collaboration becomes a chore

Published Sep 25, 2017 8 min

Does your solution solve the right problem?

Published Sep 21, 2017 28 min

Sales trainer John Barrows on selling in the world of SaaS

Published Sep 19, 2017 7 min

How to reduce customer churn with webinars

Published Sep 18, 2017 8 min

What every remote office needs to succeed