The Intercom Blog

Published Oct 18, 2016 5 min

5 simple messages to engage your customers

If you’ve never designed a messaging schedule for a product or app, there’s always low-hanging fruit and quick wins.

Des Traynor

Published Oct 17, 2016 5 min

Running productive design critiques

Published Oct 14, 2016 5 min

Your phone is getting in your way

Published Oct 13, 2016 32 min

Jared Spool on UX design

Published Oct 12, 2016 4 min

How to send good email – opens, clicks, conversions

Published Oct 11, 2016 4 min

How to use checklists to improve customer support

Published Oct 10, 2016 18 min

Why the next generation of startups won’t build apps

Published Oct 6, 2016 23 min

500 Startups’ Elizabeth Yin on seed-stage venture capital

Published Oct 5, 2016 10 min

Understanding your users’ mental model

Published Sep 29, 2016 34 min

Index Ventures’ Ilya Fushman on growing products into platforms