The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published 32 min

Intercom’s Matt Hodges on product marketing

As Intercom’s original marketer, Matt has been instrumental in shaping our go-to-market strategy around the Jobs-to-be-Done methodology and scaling marketing within our organization, among many other notable accomplishments. Prior to joining Intercom he spent several years at…