The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Jul 18, 2014 5 min

A closer look at SaaS valuations

Published Jul 10, 2014 9 min

Tom Dale talks frameworks, standards and open source

Published Jul 2, 2014 7 min

On magical software…

Published Jun 25, 2014 7 min

Privacy implications for product design

Published Jun 18, 2014 4 min

How BCSocial increased engagement with Intercom

Published Jun 17, 2014 3 min

Automate and integrate with Intercom’s new APIs

Published Jun 16, 2014 4 min

Design futures 3: Dealing with change

Published Jun 6, 2014 4 min

Design futures 2: Personalization and the new product canvas

Published Jun 3, 2014 5 min

How Baremetrics went from $0 to $14,000 per month

Published May 29, 2014 4 min

Design futures 1: Creating systems not destinations