The Intercom Blog

Published Dec 14, 2011 6 min

Focus on the job, not the customer

Published Dec 9, 2011 1 min

Writing an interface

Published Dec 8, 2011 4 min

Gimmicks and patterns in interface design

Published Nov 25, 2011 3 min

The problem with data driven decisions

Published Nov 15, 2011 2 min

You Can’t Fake Culture

Published Nov 2, 2011 2 min

Features & Physics Envy

Published Nov 1, 2011 5 min

To Sustain or disrupt?

Published Oct 20, 2011 7 min

The Death and Rebirth of Customer Experience

Published Oct 18, 2011 3 min

Why startups need a strong vision

Published Oct 13, 2011 5 min

Beware of icebergs