The Intercom Blog

Published Nov 9, 2022 26 min

Solving the Innovator’s Dilemma: How successful companies are embracing innovation units

Published Nov 9, 2022 4 min

Intercom’s product principles: What you ship is what matters

Published Nov 8, 2022 2 min

Announcing Intercom for Enterprise: A whitepaper exploring how we enable large companies to support their customers

Published Nov 3, 2022 20 min

Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Published Nov 2, 2022 4 min

We’ve got mail: Introducing Intercom email features to complement your customer support strategy

Published Oct 27, 2022 25 min

Collect’s founder Alex Delivet on automating data collection

Published Oct 24, 2022 4 min

Batting above your average: Optimizing your sales strategy for SaaS

Published Oct 19, 2022 8 min

How we ensure the highest standards of data privacy and compliance within Intercom

Published Oct 13, 2022 52 min

Catch up with New at Intercom, our fall product launch event

Published Oct 13, 2022 31 min

New at Intercom: Unlocking in-product messaging