The Intercom Blog

Published Apr 28, 2022 26 min

HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Published Apr 26, 2022 2 min

Welcoming our newest board member to Intercom

Published Apr 26, 2022 8 min

5 quick ways to improve your e-commerce customer experience

Published Apr 21, 2022 26 min

Dialing it up: The evolution of phone support

Published Apr 20, 2022 7 min

Intercom’s product principles: Following design fundamentals to leave space for innovation

Published Apr 14, 2022 2 min

Welcoming our new Chief People Officer and other senior leaders

Published Apr 13, 2022 9 min

Raising the bar: Revealing the 3 customer service trends to act on in 2022

Published Apr 12, 2022 9 min

Best practices for designing effective and engaging surveys

Published Apr 7, 2022 26 min

Oracle’s Catherine Blackmore on the evolution of customer success

Published Apr 6, 2022 9 min

Atlassian and Coda on creating personalized customer experiences at scale