The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Feb 23, 2022 28 min

Wellbeing coach Marilyn Suttle on curbing burnout and attrition

Published Feb 23, 2022 10 min

Customer acquisition strategy: How to acquire more customers in 2023

Published Feb 22, 2022 7 min

Security at Intercom: How our InfoSec team protects our customers’ data and trust

intercom-for-enterprise

Published Feb 17, 2022 26 min

Velocity’s Doug Kessler on bringing the mojo back to content marketing

Published Feb 16, 2022 7 min

Infrastructure at speed: 5 lessons learned from building Intercom in Europe

Intercom European data hosting

Published Feb 10, 2022 25 min

2022 customer support trends: How support leaders are adapting

Published Feb 9, 2022 5 min

Introducing Intercom’s product principles: A series exploring the beliefs that shape what and how we build

Intercom product principles (1)

Published Feb 3, 2022 30 min

CX expert Jay Baer on creating experiences that get your customers talking

Published Feb 2, 2022 6 min

Transform the way you share your work: Tricks from Hollywood’s publicity playbook

Sharing your work

Published Jan 31, 2022 2 min

Announcing Intercom’s new program for venture-backed startups

Announcing Intercom’s new program for venture-backed startups