The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Nov 19, 2019 10 min

12 steps to creating landing pages that convert

So you have an amazing product and now it’s time to craft a killer landing page to sell it. Here's how we create landing pages that convert.

Published Nov 18, 2019 7 min

Where chatbots are headed

Published Nov 14, 2019 35 min

How Yelp drove down churn by building up customer success

Published Nov 13, 2019 5 min

How a chatbot sped up our tech support resolution time by 50%

tech support resolution time

Published Nov 12, 2019 17 min

Customer retention is the new conversion

Published Nov 7, 2019 32 min

Spendesk’s Nicolas Marchais on evolving with your market

Published Nov 6, 2019 11 min

Tool tips: How our design team switched to Figma

Intercom's Product Design team switched to Figma

Published Nov 5, 2019 27 min

The Sales Summit: The trends and challenges shaping the future of sales

Published Nov 5, 2019 7 min

Making our user storage more scalable and secure

Updating user storage

Published Oct 31, 2019 30 min

Woven CEO Tim Campos on how to spend your most important asset