The Intercom Blog

Published Sep 18, 2019 17 min

Does live chat really work for marketing?

Learn how live chat can enhance your marketing and drive more sales. Need more proof? See how five leading B2B companies are using live chat for marketing.

Daniel Harris

Published Sep 17, 2019 8 min

Piecing it together: how to design cohesive onboarding

Published Sep 12, 2019 29 min

Human-Centered Design Network’s Gerry Scullion on inclusive architecture

Published Sep 11, 2019 5 min

Making the leap: Insider advice on how to ace your first closing role in Sales

Published Sep 5, 2019 29 min

Intercom on Product: Rise of the “keyboard-first” generation

Published Sep 4, 2019 9 min

Get your team up and over the line with data-driven sales coaching

Published Sep 3, 2019 6 min

How we built a component API for interactive data visualizations with Ember

Published Aug 29, 2019 29 min

Everything we’ve learned about scaling sales

Published Aug 28, 2019 16 min

Customer feedback strategy: How to collect, analyze, and take action

Published Aug 27, 2019 2 min

Announcing ‘Intercom on Sales’ – our playbook for scaling a billion dollar business