Latest posts by Daniel Harris
In 2018, we invested heavily in building best in class products with non-stop innovation. Here’s a roundup of what we shipped this past year and how these innovations are helping our customers grow.
Marketing 4 min read
Gearing up for the holidays? For ecommerce and consumer focused brands, the holidays offer a huge opportunity to grow your…
Sales 3 min read
Our new revenue and sales team performance reports give marketing and sales teams instant visibility into how using Intercom has a positive impact on their business.
News & Updates 5 min read
Volume and capacity are always top of mind for sales, support and marketing teams. At Intercom, we’re helping all three teams do more with their time to increase their performance.
News & Updates 1 min read
Video is one of the best ways to capture someone’s attention, and when paired with our Custom Bots and apps, you can turn that attention into action, automatically. Video Bots help businesses leverage video to create personal and engaging experiences that drive action.
News & Updates 8 min read
Intercom enables you to have better conversations with your potential customers and the best conversations of all lead to conversions….
Sales 6 min read
Live chat for sales teams is here to stay, but we need to adapt it to what salespeople actually need: shorter sales cycles, better quality leads and more conversions.
News & Updates 6 min read
They say if you’re not moving forward, you’re moving backward. At Intercom, we’re moving forward faster than ever before. In…
News & Updates 5 min read
If you’ve used a marketing automation tool to talk to customers, you’re familiar with the frustration of trying to send…
News & Updates 4 min read
It’s been a productive few months for us at Intercom. With the launch of our new Acquire package you can talk to…