Discover five trends transforming customer support and how to capitalize on them in our new ‘Intercom Customer Support Trends Report.’
Customer Service 1 min read
The future of support is here. Is your tech stack ready? In our new guide, learn how to connect the tools that will keep your customers happy and your team efficient for years to come.
News & Updates 4 min read
Want to deliver fast, efficient, personal support at scale? New research shows the business benefits of switching to conversational support.
Customer Service 1 min read
Happy customers or a productive support team? We say choose both – The Ultimate Guide to Conversational Support shares the strategy that makes it possible.
Customer Service 2 min read
Customer support volume overwhelming your team? It doesn’t need to. Discover five key trends transforming the support industry along with tips to put them into practice so you can deliver more efficient, personal support today.
Customer Service 1 min read
Want to provide personal, efficient support to customers, at internet scale? The Conversational Support Funnel Starter Kit outlines the perfect framework.
AI & Automation 1 min read
The promise of chatbots is attractive: enable businesses to grow their revenue, 24/7 and at scale. Our new guide walks you through the fundamentals of using chatbots to acquire, qualify and convert leads.
Sales 1 min read
In an on-demand world where customers can research, buy and sell everything they want with just a few clicks, modern prospects expect a real-time buying experience.
News & Updates 1 min read
A successful SaaS business is built on retaining your existing customers, not just acquiring new ones. Today, we’re launching The…
Sales 1 min read
At Intercom, we’ve spent years learning first hand the benefits – and challenges – of making it incredibly easy to…
