![Intercom on Product with Des Traynor, Paul Adams and Emmet Connolly](https://blog.intercomassets.com/blog/wp-content/uploads/2024/01/BlogHero_1968x961_BlogPodcast_Headshots_NOtitle_Template-8-1200x560.png)
Intercom on Product: Riding the AI wave in 2024
Intercom Co-founder Des Traynor sat down with Paul Adams, our Chief Product Officer, and Emmet Connolly, our VP of Design, for a conversation on the good, the bad and the ugly of 2023 and our expectations and predictions for the year ahead.