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Marketing at Intercom

At Intercom, we're on a mission to make internet business personal. On the Marketing team, we build brand awareness and connect businesses to the products and solutions that help them build better customer relationships. Join us.
More reasons to love working here
How we work
The Marketing team at Intercom is guided by a set of principles that we all take to heart. They're not just nice words—they serve as a guide to keep our team on the same page, and a daily reminder of what it takes to do great work.
  • We start with what matters—the customer

    Our customers are our number one priority, and we work hard to understand their needs and their challenges. Each and every campaign, message, content piece, and event is created with the same core goal as the products we ship—to help our customers thrive.

  • We don’t just market, we make

    Our team uses insights we collect from customers to collaborate with the Product team through the entire design and development process. This partnership means we’re close to the product, and can contribute to making it even more valuable to our customers.

  • We’re clear, honest, and open

    Clarity is baked into the heart of everything we do. We’re straightforward in the way we design, the way we communicate, and the way we market our product and our brand.