Use connected modular systems
We favor modular systems over bespoke optimizations. We reuse, evolve, and merge before creating something new.
Be opinionated by default, and flexible under the hood
We optimize our designs to feel simple and opinionated by default, but progressively reveal power and flexibility.
We favor established best practices and avoid overly complex, non-standard design patterns.
Make it feel personal
Our designs reflect that we’re connecting real people, not entries in a database.
What you ship is what matters
Our deliverable is not the design file. We take pride and ownership in what we ship.
“We’re looking for designers who want to own problems end-to-end, collaborate with teammates who deeply understand product, and ship work that has real impact on customers and the business. Intercom is a great place to learn and grow as a designer.”
Emmet Connolly, Senior Director, Product Design