Deliver fast, effective customer service with AI-enhanced live chat
Provide immediate support when and where customers need it, with AI Agents capable of resolving issues instantly or triaging to live chat when additional help is needed.
Live chat software built for the new age of AI-first customer service
Live chat built for support
Respond to customers through live chat instantly with Fin AI Agent, or hand off conversations to a human agent when additional assistance is required.
Omnichannel live chat made easy
Manage your live chat conversations across all your channels in a single omnichannel inbox that makes it easier to deliver faster & better customer service.
AI chat, human quality service
Fin AI Agent is reliable, speaks in your tone of voice, and follows your policies and procedures to deliver a seamless live chat experience just like a support agent.
At Topstep we offer multiple channels to reach us, obviously through chat, but we also offer email, WhatsApp, SMS and now phone…The fact that there are so many channels that we can make available to our customers through Intercom.”
