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Intercom Live Chat Software

Live chat for your whole business

Connect with people on your website and in your apps to grow revenue, accelerate sales, and improve support.

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Respond to leads and customers 51% faster

  • 82%

    Increase conversions on your website by 82%

  • 13%

    Get 13% more revenue from every customer

  • 51%

    Respond to leads and customers 51% faster

Business Chat That's Social Image
Business chat that’s social and intuitive

  • Modern live chat

    Live chat that is easy to navigate and feels familiar. Use GIFs and emoji, see typing indicators, and more.

  • Integrated apps

    Do more with apps in your Messenger – instantly screen share, start a voice or video call, book meetings, and more.

  • Customizable

    Completely customize the Messenger to match your brand and configure unique settings for web, iOS, and Android.

Intercom increased our visitor to paid conversion rates by 45% and drove 80% of revenue for our inbound inside sales team in 3 months.

Jesus Requena, Director of Growth Marketing

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Open up collaboration between sales and support

  • Conversation routing

    Automatically assign sales inquiries and support requests to the right teams and individual teammates.

  • Collaborative inbox

    Win deals faster when your sales teams can easily collaborate with support on tough technical questions.

  • Rich customer profiles

    See in-depth information about who you’re chatting with right alongside conversations.

Scale live chat with smart 
automation and bots

  • Bot for Sales and Marketing

    Automatically qualify, prioritize, and route leads 24/7 with Custom Bots – they even book sales demos for you.

  • Bot for Support

    Offer 24/7 support and provide real-time answers to 33% of common questions with Resolution Bot.

Bots for sales and marketing
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Measure and prove the benefits of Intercom for your business

  • Key funnel metrics

    Measure customer acquisition ROI by seeing Intercom’s impact on leads, opportunities, pipeline, and deals won.

  • Team performance reports

    Recognize and reward top performers on your sales and support teams with team performance reports.

  • Customer support insights

    Know when to invest in coverage with reports on conversation volume, response times, and SLA targets.

Bring your favorite tools along

Our app store boasts 100+ pre-built apps – like Salesforce and Marketo – that make setup completely painless. Even for large teams.

Visit our App Store
30,000+ of the world’s most successful companies, big and small, trust Intercom for growth
Read customer stories