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Live Chat for Sales
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Live Chat for Sales
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Our Live Chat for Sales solution is powered by our Respond and Engage products

See all features View Pricing View Pricing
Conf 5 Conf 6 Conf 7 Conf 8
Respond
Chat, capture & qualify leads
Dot Intercom Messenger
Dot Lead Qualification Bot
Dot Team Inbox
Dot Lead Reports
+
Conf 1 Conf 2 Conf 3 Conf 4
Engage
Target and nurture leads
Dot Auto Messages
Dot Email Campaigns
Dot Message A/B Testing
Dot Message Insights
Capture → Qualify → Convert → Nurture → Measure

Send targeted messages to leads on your website

Send messages to website visitors based on behavior, referral URL, and Clearbit data
“By using visitor auto messages, we saw a substantial increase in visitors requesting sales help and, as a result, more opportunities.”
Kate Kate Swanberg, Growth & Engagement, Tradeshift
If:
Then:
Tim
Steven from Example App
Hey, check out this case study to see how we scale for big teams:
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Let’s chat when you’re ready 👍
Write a reply
Messenger
Bot
Jane from Example App
Hey Product Hunter! Let us send you a 50% off promo code
Write a reply Submit
Messenger
Bot2
Sarah from Example App
Got questions on pricing? I’m here to help
Write a reply
Messenger
Visitor Auto Messages
Send messages based on behavior, referral URL, and Clearbit Reveal data
New
Messenger Visibility
Choose to show the messenger on specific pages or only to high value leads
New
Clearbit Integration
Use Clearbit Reveal to target based on company size, industry, and more
New
A/B Testing
Improve the performance of your messages by testing variants
Capture → Qualify → Convert → Nurture → Measure

Automate qualification and routing with Operator™ bot

Operator pre-qualifies
Arrow
Fast tracks your best leads
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And keeps salesforce in sync
New
Lead Qualification
Define the information you need and Operator™ will collect it for you
New
Lead Routing
Use rules to auto-assign or evenly distribute leads
New
Salesforce Integration
Operator sends qualified leads to Salesforce and keeps data in sync
Capture → Qualify → Convert → Nurture → Measure

Chat in real time to accelerate sales

“The automated lead qualification saves us countless hours prioritizing leads without compromising the customer experience. It’s everything we need to move fast and maximize website traffic”
Sasha Sasha Sanan, Head of Sales, Airtable
Learn more about the Team Inbox →
Team Inbox
Move fast, chat with leads, and close more deals as a team
New
Qualification Profiles
Record and keep track of information from leads as you chat
Saved Replies
Answer common questions faster with canned, personalized replies
Mobile Apps
Respond to leads on the go with our iOS and Android apps
Capture → Qualify → Convert → Nurture → Measure

Nurture leads with targeted campaigns

Dot Segment leads by time, behavior, and Salesforce data
Dot Send automated email, in-app, and push notifications
Dot Run A/B tests to optimize campaign performance
David
David Philips Lead
Company: Acme.io
Position: CMO
Industry: Technology
Employees: 50+
Use Case: SEO
Capture → Qualify → Convert → Nurture → Measure
New

See the value of live chat for your business

Dot View leads captured over time
Dot Know how quickly you’re responding
Dot Understand which messages generate the most leads
Dot See how many qualified leads are sent to Salesforce
“Since adding live chat, we’ve increased monthly leads from our website by 27%. The ROI has been huge!”
Alex Alex Holmes, CMO, Influx
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Built to fit your existing workflows

Our library of integrations and flexible APIs mean it’s easy to fit Intercom into how you already work.

Salesforce New
Create leads and send conversations to Salesforce, and use Salesforce data inside Intercom.
Slack
Never miss a conversation with real-time Slack notifications.
Clearbit Reveal New
Use Clearbit data to target leads and choose who sees the Messenger.
See more integrations  →
Live Chat for Sales New
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We're a business you can count on
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99.9%
app uptime
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$116m
in funding
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95%
customer satisfaction
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