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Automation
Automation
Automate simple processes, speed up your workflows and offer proactive support
By Beth-Ann and 6 others
7 authors
35 articles
What is Automation?
Fin - Intercom's AI Bot
Fin explained
Fin Pricing
Getting started
3 articles
Managing
3 articles
Optimizing
4 articles
Common questions
6 articles
Workflows
Workflows explained
Triggers
9 articles
Building
3 articles
Settings
Customize your bot’s identity to suit your brand
Keep bot conversations in a separate inbox
Suggest answers as your customers type