Get ahead of support volume with product tours, outbound messages, and more
By Beth-Ann and 16 others17 authors160 articles
Get started with Proactive Support
What size should images be in my message?
Message Matching Tool explained
Can I turn off replies for messages I send?
What does Create Conversations mean?
A/B test different message variations
Message rules: When, how, and to whom should a message be sent
Filter audience from a CSV
Using events as filters and triggers
Dynamic and Fixed audiences
Choose the right channel for your message
Personalizing messages using variables
Measure message effectiveness with goals
Write engaging message content
Prove the impact of your messages with control groups
Your message statistics explained
Export your message data
Send bulk messages in batches
Outbound WhatsApp messages