Pick a plan. Grow faster with Intercom.
Try for free for 14 days
Squiggle
All of Intercom
Acquire customers
Engage customers
Support customers
All of Intercom
Marketing plans
Sales plans
Support plans
All of Intercom
Marketing plans
Sales plans
Support plans
A new and better way to acquire, engage and support customers
Essential
Work as a team to manage conversations
from
$136
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from multiple channels
  • Send targeted messages on your website or in-product
  • Create a help center to answer common questions
  • Integrate with Stripe, Hubspot, Shopify and more
Premium
The complete toolkit for business growth
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Set, track and report on SLAs

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Convert leads faster and accelerate sales with live chat and bots
Essential
Proactively target your best leads
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Collaborate with your team on sales deals
  • Target prospects based on profile and behavior
  • Manage conversations from email and chat
  • Integrate with Hubspot, Google and more
Premium
Scale with revenue reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Drive engagement and action with Custom Bots
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Coming soon: Manage team capacity to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Onboard and retain customers with targeted multi-channel campaigns
Essential
Engage customers with targeted campaigns
from
$49
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Send targeted messages on your website or in-product
  • Target customers based on profile and behavior
  • Measure campaign performance with pre-built reports
Premium
Create a custom onboarding experience
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$49
/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$75
/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Optimize messages with advanced A/B testing
  • Integrate with Salesforce sandbox, Marketo, and Clearbit Reveal
  • Set custom rate limits for Intercom APIs
  • Convert target prospects with account-based marketing campaigns

Engage customers on multiple channels


  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization

Send proactive messages


  • Automated messaging
  • Campaigns
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Campaigns
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Campaigns
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing

Test and optimize campaigns


  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Smart campaigns
  • Advanced A/B testing
  • Email delivery windows
  • Message reactions

Report on performance


  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API

Apps and Integrations


  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Help your customers with real-time support and an integrated help center
Essential
Support customers on multiple channels
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from email and chat
  • Collaborate as a team to solve support questions
  • Create a help center to answer common questions
  • Integrate with Hubspot, Google and more
Premium
Scale with advanced reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Remove Intercom branding from chat and email
  • Customize chat and emails by disabling gifs and attachments
  • Set, track and report on SLAs
  • Coming soon: Manage team capacity to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Drive growth at every stage of the customer lifecycle
Essential
Work as a team to engage customers and manage conversations
from
$136
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from multiple channels
  • Send targeted messages on your website or in-product
  • Create a help center to answer common questions
  • Integrate with Stripe, Hubspot, Shopify and more
Premium
The complete toolkit for business growth
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Drive conversions and triage support questions with Custom Bots
  • Manage conversation volume with team capacity limits
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Coming soon: Set team capacity limits and service-level agreements

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Increase conversion and engagement with targeted campaigns
Essential
Drive higher customer and lead engagement with targeted messages
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Send targeted messages on your website or in-product
  • Target customers based on profile and behavior
  • Nurture hot leads with seamless marketing-to-sales workflows
  • Measure campaign performance with pre-built reports
Premium
Accelerate growth with powerful chatbots, advanced testing and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Capture more qualified leads with Custom Bots
  • Improve message performance with advanced A/B testing
  • Integrate with Salesforce sandbox, Marketo and Clearbit Reveal
  • Set custom rate limits for Intercom APIs
  • Convert target prospects with account-based marketing campaigns
  • Coming soon: Control team capacity limits to increase performance

Engage customers on multiple channels


  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Messenger visibility
  • Twitter integration
  • Facebook integration

Send proactive messages


  • Automated messaging
  • Campaigns
  • Live chat
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Campaigns
  • Live chat
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Campaigns
  • Live chat
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing

Test and optimize campaigns


  • Round robin assignment
  • Automated lead qualification
  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Custom bots
  • Round robin assignment
  • Automated lead qualification
  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Custom bots
  • Round robin assignment
  • Automated lead qualification
  • Smart campaigns
  • Advanced A/B testing
  • Email delivery windows
  • Message reactions
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Automated meeting scheduling
  • Teammate activity logs
  • Set, track and report on SLAs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Automated meeting scheduling
  • Teammate activity logs
  • Set, track and report on SLAs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Automated meeting scheduling
  • Teammate activity logs
  • Set, track and report on SLAs

Report on performance


  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API

Apps and Integrations


  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Grow your pipeline and accelerate sales with powerful live chat and automation
Essential
Send targeted messages and chat with your best leads
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Target prospects based on profile and behavior
  • Manage conversations from email and chat
  • Simplify sales workflows and improve collaboration
  • Integrate with Hubspot, Slack, Zoom and more
Premium
Scale your sales with automation, revenue reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Accelerate sales cycles with Custom Bots
  • Automate answers to support questions with Answer Bot
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo and Clearbit Reveal
  • Target high-value prospects with account-based marketing campaigns
  • Coming soon: Control team capacity limits to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Deliver personalized customer support with live chat and smart automation
Essential
Support customers on multiple channels in a personal way
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from email and chat
  • Collaborate as a team to solve support questions
  • Create a help center to empower customers to self-serve
  • Integrate with Hubspot, Google and more
Premium
Scale support with automation, advanced reporting and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
Pro
after trial
$127
/mo
Includes 2 seats
extra seats + $39/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Automate answers to your common questions with Answer Bot
  • Triage support questions with Custom Bots
  • Remove Intercom branding from chat and email
  • Customize chat and emails by disabling gifs and attachments
  • Deliver the consistent experience customers expect with SLA (service-level agreement) rules
  • Coming soon: Control team capacity limits to increase performance

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Drive growth at every stage of the customer lifecycle
Essential
Work as a team to engage customers and manage conversations
from
$136
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Manage conversations from multiple channels
  • Send targeted messages on your website or in-product
  • Create a help center to answer common questions
  • Integrate with Stripe, Hubspot, Shopify and more
Premium
The complete toolkit for business growth
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$136
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$202
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Drive conversions and triage support questions with Custom Bots
  • Manage conversation volume with team capacity limits
  • Get reports on team performance and revenue
  • Integrate with Salesforce sandbox, Marketo and Clearbit Reveal
  • Convert target prospects with account-based marketing campaigns
  • Coming soon: Set team capacity limits and service-level agreements

Manage inbound conversations


  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management
  • Live chat
  • Mobile apps
  • Email
  • Mobile SDKs
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Set, track and report on SLAs
  • Coming soon: Capacity Management

Automate workflows


  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots
  • Email collector
  • Lead and customer profiles
  • Team availability and away mode
  • Task bots
  • Automatic article suggestions
  • Round robin assignment
  • Automated meeting scheduling
  • Automated lead qualification
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Teammate activity logs

Send proactive messages


  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Basic A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing
  • Auto and manual messages
  • Audience targeting
  • Message triggers and scheduling
  • Smart campaigns
  • Advanced A/B testing
  • Custom email templates
  • Custom email domains
  • Email delivery windows
  • Message reactions
  • Account-based marketing

Drive self-service


  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer
  • Public help center
  • Articles and collections
  • Article feedback and reactions
  • Articles integration with Inbox
  • Help center branding
  • Content importer

Report on performance


  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports
  • Summary dashboard
  • Leads dashboard
  • Team performance dashboard
  • Article search analytics
  • Message insights
  • CSV export
  • Full conversation export
  • Satisfaction surveys
  • Revenue reports
  • Sales team performance reports

Apps and Integrations


  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Slack
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
Increase conversion and engagement with targeted campaigns
Essential
Drive higher customer and lead engagement with targeted messages
from
$87
/mo
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
  • Send targeted messages on your website or in-product
  • Target customers based on profile and behavior
  • Nurture hot leads with seamless marketing-to-sales workflows
  • Measure campaign performance with pre-built reports
Premium
Accelerate growth with powerful chatbots, advanced testing and VIP services
How we calculate price
Icon close
How we calculate your price
Icon base plan
Base Plan
Choose the right plan based on the features you’re looking for. Change your plan at any time.
Icon plus
Icon seats
Seats
A dedicated login to manage conversations. Add as many Seats as you want on any paid plan.
Icon plus
Icon active people
Active People
Leads and customers who received or sent a message, or have logged into your product in the past 90 days.
Icon equal
Icon your price
Your price
  • No contract required
  • Try any plan free for 14 days
Seats
 
Active People
up to 200
201–500
501–2,000
2,001–5,000
5,001–10,000
10,001–20,000
Over 20,000
Essential
after trial
$87
/mo
Includes 2 seats
extra seats + $19/mo
 
+ $0/mo
+ $16/mo
+ $40/mo
+ $71/mo
+ $121/mo
+ $241/mo
Pro
after trial
$153
/mo
Includes 2 seats
extra seats + $39/mo
 
+ $0/mo
+ $20/mo
+ $45/mo
+ $75/mo
+ $195/mo
+ $375/mo
Premium
Early stage startup? Eligible applicants get all of Intercom for $49/mo. Apply →
All of Pro plus:
  • Capture more qualified leads with Custom Bots
  • Improve message performance with advanced A/B testing
  • Integrate with Salesforce sandbox, Marketo and Clearbit Reveal
  • Set custom rate limits for Intercom APIs
  • Convert target prospects with account-based marketing campaigns
  • Coming soon: Control team capacity limits to increase performance

Engage customers on multiple channels


  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Messenger visibility
  • Twitter integration
  • Facebook integration
  • Mobile apps
  • Email
  • Mobile SDKs
  • In-product
  • Website
  • Messenger customization
  • Messenger visibility
  • Twitter integration
  • Facebook integration

Send proactive messages


  • Automated messaging
  • Campaigns
  • Live chat
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Campaigns
  • Live chat
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing
  • Automated messaging
  • Campaigns
  • Live chat
  • Lead and customer profiles
  • Audience targeting
  • Message triggers and scheduling
  • Permissions
  • Custom email templates
  • Custom email domains
  • Remove Intercom branding
  • Advanced messenger and email customization
  • Account-based marketing

Test and optimize campaigns


  • Round robin assignment
  • Automated lead qualification
  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Custom bots
  • Round robin assignment
  • Automated lead qualification
  • Smart campaigns
  • Basic A/B testing
  • Email delivery windows
  • Message reactions
  • Custom bots
  • Round robin assignment
  • Automated lead qualification
  • Smart campaigns
  • Advanced A/B testing
  • Email delivery windows
  • Message reactions
  • Custom bots

Collaborate as a team


  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Automated meeting scheduling
  • Teammate activity logs
  • Set, track and report on SLAs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Automated meeting scheduling
  • Teammate activity logs
  • Set, track and report on SLAs
  • Team inboxes
  • Notes and @ mentions
  • Office hours
  • Assign and snooze conversations
  • Saved replies
  • Assignment rules
  • Permissions
  • Automated meeting scheduling
  • Teammate activity logs
  • Set, track and report on SLAs

Report on performance


  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API
  • Message insights
  • CSV export
  • Messages API

Apps and Integrations


  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Basic Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits
  • 100+ apps and integrations
  • Messenger Framework
  • APIs
  • Zendesk
  • GitHub
  • Advanced Salesforce
  • Marketo
  • Clearbit
  • Custom API rate limits

Support and services


  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementation assistance, onboarding and training
  • 24/7 Prioritized Support
  • Access to beta programs and new features
  • Free tickets to Intercom events
  • Knowledge base
  • Best practice articles
  • Training webinars
  • Email support
  • Chat support
  • Personalized success team
  • Access to trained technical support engineers
  • Implementatio