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Resolve 50% of your support questions. Instantly.

Meet Fin
A breakthrough AI bot powered by OpenAI. Using advanced AI language models, Fin solves complex problems and provides safer, more accurate answers than any AI bot on the market.
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Demo Fin now with your own support content
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Why our customers love Fin

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The numbers speak for themselves. We're seeing a 50% resolution rate with Fin, which is pretty amazing!”

Ben Peak
Director of Technical Support, Robin
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Within 6 days, Fin is successfully resolving 42% of conversations. It’s truly surpassed my expectations.”

Dane Burgess
Customer Support Director, Linktree
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Within 2 weeks, we’ve seen a massive drop of 40% of conversations being routed to our team.”

Dean Kahn
Customer Support Manager, RateMyAgent
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Fin exceeded expectations! In the 1st week, our automated resolution rate increased from 18% to 29%.”

Silvestras Armonaitis
Customer Support Shift Lead, MailerLite
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I was skeptical due to the complexity of our platform, but Fin provided accurate answers right away!”

Scott Donnelly
Head of Customer and Digital Operations, Total Synergy
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Literally a few button clicks to turn on and customize—the implementation was really well thought-out.”

Kathryn Bergeron
Senior Group Manager, Digital Care, Quicken
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Fin rephrases our help content and makes it easier for users to understand. It’s a great step forward!”

Silvestras Armonaitis
Customer Support Shift Lead, MailerLite
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The results are groundbreaking, double-digit gains in engagement and resolution rates.”

Sam Forde
Merchant Support Manager, Zapiet

Four reasons Fin changes everything

  • 1.
    Dramatically reduce your support volume
  • 2.
    An AI bot you
    can trust
  • 3.
    Activate in
    minutes
  • 4.
    Any language, anywhere, any time
    • 1.

    Dramatically reduce your support volume

    Fin uses the most sophisticated AI technology to deliver safe, accurate answers that resolve customer questions and reduce your team’s ticket volume instantly.
  • Deflection Rate
    Up to
    60
    %
  • Resolution Rate
    Up to
    50
    %
    • 2.

    An AI bot you can trust

  • Trustworthy

    Built-in safeguards ensure Fin answers questions based solely on your support content. No misleading answers. No off-topic conversations.

  • Transparent

    Fin Conversations in the inbox lets your team easily monitor all of Fin’s responses.

  • Control when you want it

    Custom Answers allow you to create bespoke answers to your most important questions, and Fin will prioritize them over its AI Answers.

  • Human when you need it

    Fin can triage complex problems and seamlessly pass them to your human support teams—so your customers get the best possible experience.

    • 3.

    Activate in minutes

  • Instant answers from
    multiple sources

    From Intercom articles, Zendesk help center, or any public URL, Fin can ingest content from multiple sources at once.

  • Just point it at your content and turn it on

    Fin starts answering customer questions immediately. No training, no configuration, no new bot paths.

  • Fin gets smarter
    over time

    As your support content gets better, Fin does too—along with its resolution rates.

    • 4.

    Any language, anywhere, any time

  • Conversational

    A true natural language bot, Fin can understand complex queries, ask clarifying questions, and fully converse with your customers.

  • Multilingual
    Coming soon

    Fin will automatically detect a customer’s language and resolve issues in any of the 43 languages that Intercom currently supports.

  • Omnichannel

    Fin can effortlessly keep conversations going wherever your customers are—Intercom messenger, WhatsApp, SMS, and more.

    • All the features you need and more

  • Powered by your support content
    • Intercom articles
    • Zendesk help center
    • Conversation dataComing soon
    • Any public URL
    • Multiple sources
    • Multiple public URLs
    • Automated content sync
    • Manual content sync
    • No training, no configuration
  • Intelligent controls
    • Preview Fin before setting live
    • Custom Answers for important questions
    • Configure multiple Fin AI bots
    • Inbox view for Fin conversations
    • Rules and audience targeting
    • Resolution limits with notificationsComing soon
    • Handoff to support teams
    • Handoff to other bots
    • Handoff to Zendesk or Freshdesk
  • Conversational by design
    • Powered by OpenAI
    • Holds complete conversations
    • Asks clarifying questions
    • MultilingualComing soon
  • Measurement and reporting
    • Usage metrics
    • Performance/ROI metrics
    • Custom reporting
    • CSV downloadComing soon
    • Plug into third-party dashboardsComing soon
    • Article-level metricsComing soon
    • Content scoreComing soon
  • Built for scale
    • Web, mobile, and app ready
    • Integrate with over 400 apps
    • Intercom messenger
    • WhatsApp
    • SMS
    • Facebook
    • Instagram
    • EmailComing soon
  • Fully customizable
    • Rename Fin
    • Personalize Fin messenger
    • Customize Fin icon

    • 99¢ per Resolution

    Pay when Fin achieves the outcome you and your customers care about most—resolved conversations.
    Try Fin with your own support content now
    Free trialDemo Fin now