The Intercom Blog

Published Jun 23, 2020 11 min

Customer Support is being turned upside down. Here’s what you need to do about it.

Customer Support is undergoing massive, irreversible change right now – find out how to stay ahead of the curve by adopting the Conversational Support Funnel.

Paul Adams

Published Jun 18, 2020 40 min

Kathryn Finney on intersectionality and using your privilege for good

Published Jun 18, 2020 9 min

Announcing Intercom’s new CEO

Published Jun 17, 2020 7 min

Introducing Mobile Carousels: The best way to engage customers on mobile

Published Jun 16, 2020 9 min

The key to fierce customer loyalty? Your support team.

Published Jun 16, 2020 2 min

Introducing Scale – expert advice on driving business growth through customer relationships

Published Jun 11, 2020 32 min

Inside Intercom X Black Tech Unplugged

Published Jun 10, 2020 22 min

Product Judgment: How some people can repeatedly create product success

Published Jun 9, 2020 13 min

Strategies for building a resilient business

Published Jun 1, 2020 9 min

Taking your product design career to the next level