The Intercom Blog

Published Feb 27, 2020 46 min

Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

Published Feb 25, 2020 5 min

The evolution of conversational support starts now – with our new Resolution Bot

Published Feb 24, 2020 4 min

From 2 hours to 2 minutes: How Hostinger sped up customer support with Intercom

Published Feb 20, 2020 32 min

Buster Benson on the art of productive disagreement

Published Feb 18, 2020 28 min

Intercom on Product: Why making every day count is key to progress

Published Feb 18, 2020 15 min

The evolution of Ember at Intercom

Published Feb 13, 2020 32 min

Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

Published Feb 12, 2020 7 min

How customer support sessions help us stay close to our customers (even as we scale)

Published Feb 6, 2020 36 min

From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

Published Feb 4, 2020 7 min

Building an API for powerful customer data analysis