The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Oct 22, 2019 20 min

The complete guide to onboarding customers for long-term success

onboarding guide

Published Oct 17, 2019 32 min

Intercom on Product: Rethinking outcomes over outputs

Published Oct 16, 2019 13 min

How pricing strategy helps shape your entire business model

Published Oct 15, 2019 10 min

Drop the poker face: Why salespeople need to embrace authenticity

The importance of authenticity in sales

Published Oct 10, 2019 28 min

Louis Rosenfeld on how UX design can close the gaps between people

Published Oct 9, 2019 7 min

Product management, fast and slow

Published Oct 8, 2019 24 min

Communicating the value of content design

Published Oct 3, 2019 26 min

Fix My Churn’s Val Geisler on how to supercharge your email onboarding

Published Oct 2, 2019 3 min

Proven sales plays for skyrocketing growth

Prove Sales Plays - AMA with Stan Massueras, Director of EMEA Sales

Published Oct 1, 2019 5 min

How we’re building a marketing engine to move upmarket

How we’re building a marketing engine to move upmarket