The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Dec 2, 2019 8 min

What we shipped: 10 new features and updates to make using Intercom even easier

What we shipped: 10 new features and updates to make using Intercom even easier

Published Dec 2, 2019 5 min

Found in translation: How multilingual support helps you scale customer experiences

Published Nov 27, 2019 33 min

How to achieve 2,475% revenue growth: 5 lessons from Paddle’s Ed Fry

Published Nov 25, 2019 31 min

Intercom on Product: The intersection of company and product strategy

Published Nov 21, 2019 28 min

How Sprout Social increased retention with customer-centric marketing

Published Nov 21, 2019 6 min

Announcing Intercom Academy – a new place to learn and grow

Intercom Academy hero image

Published Nov 19, 2019 10 min

12 steps to creating landing pages that convert

Published Nov 18, 2019 7 min

Where chatbots are headed

Published Nov 14, 2019 35 min

How Yelp drove down churn by building up customer success

Published Nov 13, 2019 5 min

How a chatbot sped up our tech support resolution time by 50%

tech support resolution time