Here for the first time? See how Intercom can help; from sales and marketing, to customer engagement and support.
Everything you need to know to install Intercom and set up your workspace
Everything you need to know to get started with Intercom
Tracking your customers in the Intercom platform for better relationships.
Setting up and customizing your Messenger to start chatting with customers
Set up and learn the blazingly fast next-gen Inbox to give your teammates and customers a modern experience.
Go beyond simple live chat – handle complex customer requests asynchronously.
Using Intercom's legacy Inbox to support customers and convert leads at scale.
How to send perfect messages and targeted campaigns.
Sending the right message at the right time lets you capture leads, and connect with customers.
Everything you need to know about sending emails with Intercom, and ensuring they land in your customers' inbox.
Share contextual and relevant announcements with your customers.
Automate simple processes to speed up your sales funnel, offer proactive support and engage your customers.
Show your customers the way to success with interactive Product Tours.
Educate and drive adoption without disrupting customers.
Capture customer feedback and use it to create a better customer experience.
Increase engagement and encourage action with true two-way SMS connecting you to your customers—anytime, anywhere.
Map out customer journeys and engage at every stage with Series
Using Articles, your Help Center which provides self serve content for your customers
How Operator's Task Bots can save your team valuable time
Setting up the automated Resolution Bot to provide instant resolutions 24/7
Boost your bots effectiveness and resolve more customer questions automatically.
Reduce hold times for your customers and move phone conversations to Messenger — built to handle support at any scale.
Measuring the performance of your teams, messages, articles and automations.
Everything you need to know about installing and using Intercom in your mobile app.
Learn about Intercom's app store, adding apps to your workspace and building your own custom apps.
Using Intercom Academy to level up and learn new skills.
Updating your privacy policy to include Intercom, and our own terms and privacy policies.
How to use Intercom in place of other products, like Zendesk or Drift.
Drive adoption and engagement in your product with personalized checklists.
