How to Build an Expert Onboarding Strategy
Onboarding is so much more than introductions. It’s about keeping up the conversation across the entire customer lifecycle so that users become true fans of your product. Our C.A.R.E framework breaks it down for you.
Attracting new users is only half the battle. The other half is keeping them. So you’ll need to deliver an onboarding experience that makes it worth sticking around. The C.A.R.E. framework will walk you through the best ways to do exactly that.
How to convert more free-trial users into paying customers
How to keep customers around by continuously showing them product value
Why expanding customer product usage means more upsell opportunities (and more money in your pocket)
Conversational Customer Engagement
Get 5 best practices and 6 examples of effective messages to build customer engagement.
Introduction to Product Tours
Guide customers to success with Product Tours. Create interactive, multi-step tours to help more customers adopt your product.