The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Jun 27, 2018 2 min

Announcing our latest book – The Growth Handbook

We’ve just launched our latest book, The Growth Handbook. If there’s one perennial problem all businesses face, it’s this: how do we grow? Whether you’re at an early stage startup contemplating life after the TechCrunch bump,…

Adam Risman Geoffrey Keating

Published Jun 26, 2018 6 min

Sales Days: 5 ways you can learn from your sales team

Published Jun 25, 2018 5 min

Do more with Intercom: 5 new apps for seamless workflows

Published Jun 22, 2018 5 min

Is machine learning hard? Not always

Published Jun 21, 2018 32 min

Sales Hacker’s Max Altschuler on selling more with less

Published Jun 20, 2018 6 min

What we learned moving sales and product upmarket together

Move sales and product upmarket together

Published Jun 19, 2018 8 min

How customer support can keep up with customer expectations

Published Jun 18, 2018 7 min

Trust your instincts or rely on procedure – when to design with intuition

Published Jun 15, 2018 3 min

Using cohort analysis to improve retention

Published Jun 14, 2018 30 min