The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published 1 min

New book: Intercom on Onboarding

The shift away from one-time transactions toward recurring revenue has made user onboarding the critical step in scaling a product company. Hence our latest book is all about onboarding. The shift from buy-before-you-try to try-before-you-buy in…