The Intercom Blog

Published Mar 11, 2015 7 min

Keeping Intercom up

Published Mar 9, 2015 7 min

Design principles: insights are not about analytics

Published Feb 18, 2015 9 min

How to show customers the value of free

Published Feb 11, 2015 2 min

Our new book: Intercom on Product Management

Published Feb 2, 2015 8 min

Your B2B SaaS sales strategy should be driven by customer size

Published Jan 28, 2015 11 min

Lessons learned from scaling a product team

Published Jan 27, 2015 2 min

What you read when you’re not reading Inside Intercom

Published Jan 19, 2015 8 min

Has visual design fallen flat?

Published Jan 16, 2015 3 min

What’s new: a better inbox, mobile apps, and more

Published Jan 15, 2015 32 min

Talking user onboarding with Samuel Hulick