The Intercom Blog

Published Jun 3, 2019 5 min

Steps to success: The importance of a clear career path for product managers

Career ladders make it clear to product managers what’s expected of the role and what’s expected of them to get a promotion. Learn what we focused on in our PM career ladder.

Jane Honey Brian Donohue

Published May 30, 2019 24 min

Intercom on Product: How we unlock the power of feedback

Published May 29, 2019 4 min

What’s up with the new website? Taking the first step toward a new brand

Published May 28, 2019 3 min

Actionable strategies for better user onboarding

Published May 27, 2019 7 min

Working as a designer in a foreign language

Published May 21, 2019 2 min

Announcing the second edition of ‘Intercom on Onboarding’

Published May 21, 2019 9 min

Why being new can be empowering and not terrifying

Published May 16, 2019 25 min

A behind-the-scenes look at building Product Tours

Published May 14, 2019 7 min

The Agile Arrow – a visual framework for managing complex sales deals

Published May 13, 2019 12 min

A content-first approach to product onboarding