The Intercom Blog

Published May 16, 2019 25 min

A behind-the-scenes look at building Product Tours

Product Tours is a simple tool to help teams create great user onboarding experiences. But like any launch, the story of how this product came about is anything but simple.

Phil Byrne

Published May 14, 2019 7 min

The Agile Arrow – a visual framework for managing complex sales deals

Published May 13, 2019 12 min

A content-first approach to product onboarding

Published May 8, 2019 30 min

The future of customer acquisition with HubSpot’s Meghan Keaney Anderson

Published May 8, 2019 12 min

Customize your user onboarding with these 11 onboarding tools

Published May 7, 2019 4 min

Opinions aren’t optional in content marketing

Published May 6, 2019 10 min

Product adoption: how to get customers to embrace your product

Published May 2, 2019 32 min

How to kickstart billion dollar companies

Published May 1, 2019 13 min

Building Product Tours: The design process behind our onboarding tool

Published Apr 30, 2019 2 min

Introducing Custom Bots for mobile