The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published May 27, 2019 7 min

Working as a designer in a foreign language

Published May 21, 2019 2 min

Announcing the second edition of ‘Intercom on Onboarding’

Published May 21, 2019 9 min

Why being new can be empowering and not terrifying

Published May 16, 2019 25 min

A behind-the-scenes look at building Product Tours

Published May 14, 2019 7 min

The Agile Arrow – a visual framework for managing complex sales deals

The Agile Arrow - A Framework for Managing Complex Sales

Published May 13, 2019 12 min

A content-first approach to product onboarding

Product Onboarding Content

Published May 8, 2019 30 min

The future of customer acquisition with HubSpot’s Meghan Keaney Anderson

HubSpot’s VP of Marketing Meghan Keaney Anderson

Published May 8, 2019 12 min

Customize your user onboarding with these 11 onboarding tools

Customize your user onboarding with these 11 onboarding tools

Published May 7, 2019 4 min

Opinions aren’t optional in content marketing

Published May 6, 2019 10 min

Product adoption: how to get customers to embrace your product

product adoption