Business growth begins with customer relationships
In the return of the Scale podcast, we sit down with Pam Dodrill, Zapier’s VP of Support & Success, for an inside look at how she drives meaningful outcomes for +100k customers.
Scale by Intercom 10 min read
Customer Support is undergoing massive, irreversible change right now – find out how to stay ahead of the curve by adopting the Conversational Support Funnel.
Scale by Intercom 20 min listen
Customer centric marketing: what is it and what does it even mean to be customer-centric in 2019? We sat down with Leela Srinivasan, CMO at SurveyMonkey, to find out how to build a customer centric business in the 21st century.
Scale by Intercom 8 min read
Putting your customers first is easier said than done. We spoke to support leaders at Zapier, Wistia, Automattic, and more to find out what it actually takes to drive long-term loyalty.
Scale by Intercom 2 min read
Scale is a new place where we explore how leaders are propelling their companies forward – by keeping their customers front and center.
Scale by Intercom 20 min listen
Atlassian grew into a $20 billion dollar company without a formal sales team. So how did they do it? We sat down with Jay Simons, President of Atlassian, to get an inside look at their unique high-velocity, low touch sales model and whether it’s right (or wrong) for your business.
