Business growth begins with better customer relationships
As more and more data gets stored in the cloud, proving that you can protect your customers’ data is not just a nice-to-have – it’s essential.
Growth 31 min listen
Software may be eating the world, but building and scaling products is still quite a challenge. So how do you get past the awkward “cold start problem” of zero users and build the networks that make your product thrive?
Scale by Intercom 7 min read
Discover how customer-centric companies, like Zapier, Wistia, and InVision, measure their support success, and how their metrics have evolved.
Support 30 min listen
Customer service expert Shep Hyken joins us to discuss his latest book, which explores the secrets behind excellent customer retention and building long-term loyalty.
Scale by Intercom 39 min listen
When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott.
Scale by Intercom 9 min read
If your business is preparing for a new phase of growth, you need to make sure that your customer support is ready to grow with you. Here are three questions to ask as you get ready to scale.
