Business growth begins with better customer relationships
Customer service expert Shep Hyken joins us to discuss his latest book, which explores the secrets behind excellent customer retention and building long-term loyalty.
Scale by Intercom 39 min listen
When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott.
Scale by Intercom 9 min read
If your business is preparing for a new phase of growth, you need to make sure that your customer support is ready to grow with you. Here are three questions to ask as you get ready to scale.
Scale by Intercom 11 min read
Conversational support isn’t just good for your support team. Here’s how you can use it to deliver major business results across your entire company.
Scale by Intercom 5 min read
More than ever, companies are adopting sales tools that allow them to meet their prospects at the right time, leverage sales intelligence to meet them in the right context, and easily integrate with other tools to effortlessly deliver a seamless sales experience.
Scale by Intercom 9 min read
Conversational experiences are no longer the future of customer support – customers are expecting them now. Here’s what you need to know to become an industry leader.
