Business growth begins with customer relationships
Companies have to operate with more focus and greater efficiency than ever before. Luke Diaz shares how the data provider is using automation to do what can seem impossible today – drive business growth.
Scale by Intercom 8 min read
Companies can no longer rely on decades-old technologies to power their customer relationships. Emails and forms are out. Personal, efficient conversational experiences are how businesses will differentiate their brands going forward.
Scale by Intercom 36 min listen
In 2014, Shopify turned its attention to acquiring a new type of business: enterprise ecommerce. Shopify Plus’ General Manager Loren Padelford shares how they came to be the platform of choice for today’s biggest brands.
Scale by Intercom 32 min listen
Vidyard’s CEO Michael Litt discusses how flipping the freemium model on its head became their answer to accelerated growth.
Scale by Intercom 6 min read
Today’s customers won’t settle for a “good enough” support experience. That’s why we’re investing in a more personal and more efficient approach – with conversational support.
Scale by Intercom 8 min read
Putting your customers first is easier said than done. We spoke to support leaders at Zapier, Wistia, Automattic, and more to find out what it actually takes to drive long-term loyalty.
Scale by Intercom 28 min listen
Tara Robertson tells John Collins how Sprout Social built an empathetic, data-driven customer journey to ensure customer retention.
