Intercom

Control if teammates can export data, reassign conversations, delete replies and more.

Permissions: how to restrict access for some teammates

Configure which conversations your teammates have access to, for a more controlled Inbox experience.

Choose a set of default audience filters to apply to all of a teammate’s messages.

See the actions you and your teammates take in Intercom like setting messages live, logging in and more.

Enhance your security and prevent impersonation by setting up Identity Verification.

Log in to Intercom with SAML SSO using Okta, OneLogin or another identity provider.

Create and remove teammates using Okta, OneLogin or another identity provider using SCIM provisioning.

Provision new users and manage their accounts using Okta as your identity provider.

Add a security email address to your workspace to ensure Intercom can reach the right people in the event of a security incident.

Keep your conversation content private with contentless notifications and conversation history controls.

All Intercom domains you'll need to allow in your CSP or firewall.

Find answers and get help from Intercom Support and Community Experts

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