IP Allowlisting enables you to control who can access your workspace by specifying allowed IP addresses or ranges. This means that even if login credentials are compromised, unauthorized users can be effectively blocked from accessing your workspace if they are not connecting from an approved location.
Enable IP allowlisting
You can set this up in your Security settings under Workspace Security Settings.
Toggle the setting on via the "Only allow access from specified IP addresses" switch under Workspace access restrictions.
Enter the IP addresses or ranges you wish to allow. We support IPv4 addresses e.g: 192.168.0.1 and CIDR notation for ranges e.g: 192.168.0.1/25. You’ll need to include your IP address to avoid being locked out.
This restriction currently applies only to web app access. Mobile conversations app and REST API endpoints are exempt from these access restrictions.
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