Dee ReddyCourtney Chuang27 August 2020
Courtney Chuang
Former Senior Editor, Intercom
Customer ServiceCourtney Chuang26 August 2020The future of support: 5 key trends shaping customer service
Courtney ChuangDee Reddy13 August 2020From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands
Dee ReddyCourtney Chuang30 July 2020Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Courtney ChuangDee Reddy2 July 2020How Zapier supports 3 million users by investing in customer outcomes
Customer ServiceCourtney Chuang16 June 2020The key to fierce customer loyalty? Your support team.
John CollinsCourtney Chuang16 June 2020Introducing Scale – expert advice on driving business growth through customer relationships
Customer ServiceCourtney Chuang7 April 2020Customer care in a crisis: How support teams are navigating shifts in volume, wait times, and CSAT
Courtney ChuangDee Reddy6 February 2020From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100
Dee ReddyCourtney Chuang23 January 2020The good, the bad, and the ugly: ChartMogul’s Nick Franklin on navigating hypergrowth
Dee ReddyCourtney Chuang27 November 2019How to achieve 2,475% revenue growth: 5 lessons from Paddle’s Ed Fry
Courtney Chuang23 October 2019From frontline manager to SVP of Sales: How to stand out in your sales career
Courtney Chuang25 September 2019How to scale a global sales operations team
Courtney ChuangDee Reddy29 August 2019Everything we’ve learned about scaling sales
Courtney Chuang5 February 20198 steps to create your winning sales strategy, according to industry leaders
AI & AutomationCourtney Chuang15 January 2019Announcing The Complete Guide to Using Chatbots for Sales
Courtney ChuangGeoffrey Keating23 October 2018Announcing our 10th book - The Sales Handbook