Intercom for Enterprise

Who says you can’t be personal at scale?

Achieve your goals by creating better customer interactions at every step of the customer journey.

Take a conversational approach to every step of the customer journey

Conversational Support
Provide high-quality, personalized help at any scale by layering human, self-serve, and proactive support.
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Conversational Customer Engagement
Onboard, activate, and re-engage customers with targeted messages, product tours, and email campaigns.
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Conversational Marketing
Convert more website visitors into customers with targeted messages, bots, and real-time chat.
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Resolution Bot has been a tremendous help to our team. It’s saving our customers 3,600 hours per month with its instant answers.

Gabriel Madureira, Senior Director of Growth Operations and Web

Bring your favorite tools along

Our app store boasts 250+ pre-built apps – like Salesforce and Marketo – that make setup completely painless. Even for large teams.

Enterprise-grade security

GDPR
Data porting or deletion available for all users or individuals with automatic data expiration.
Data Encryption
All Intercom servers within our virtual private cloud with network access control lists.
Compliance
SOC 2✔️ Privacy Shield✔️ CSA✔️
Authentication
Support for single sign-on, two-factor authentication, and user roles and permissions.

Team onboarding
Once you join Intercom, we’ll walk you and your team through setup, live demos, and on-site training.
Account management
You’ll have a single point of contact to ensure your team is getting the most out of Intercom.
Dedicated support
You’ll also get priority access to our customer solutions and support teams for questions and guidance on Intercom best practice.