Intercom for Enterprise

Who says you can’t be personal at scale?

Achieve your goals by creating better customer interactions at every step of the customer journey.

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With Intercom, we’ve seen 30% revenue growth quarter over quarter and now we’re rolling it out across the entire customer lifecycle.

Yvonne Chen, VP of Marketing

Go beyond live chat

Take a conversational approach to every step of the customer journey

Conversational Marketing
Convert more website visitors into customers with targeted messages, bots, and real-time chat.
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Conversational Customer Engagement
Onboard, activate, and re-engage customers with targeted messages, product tours, and email campaigns.
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Conversational Support
Provide high-quality, personalized help at any scale by layering human, self-serve, and proactive support.
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Bring your favorite tools along

Our app store boasts 250+ pre-built apps – like Salesforce and Marketo – that make setup completely painless. Even for large teams.

Enterprise-grade security

GDPR
Data porting or deletion available for all users or individuals with automatic data expiration.
Data Encryption
All Intercom servers within our virtual private cloud with network access control lists.
Compliance
SOC 2✔️ Privacy Shield✔️ CSA✔️
Authentication
Support for single sign-on, two-factor authentication, and user roles and permissions.

Team onboarding
Once you join Intercom, we’ll walk you and your team through setup, live demos, and on-site training.
Account management
You’ll have a single point of contact to ensure your team is getting the most out of Intercom.
Dedicated support
You’ll also get priority access to our customer solutions and support teams for questions and guidance on Intercom best practice.