Customer EngagementLauren Cassidy4 October 2022
Lauren Cassidy
Former Editor, Intercom
Customer EngagementLauren Cassidy28 September 2022Announcing our new guide ‘Unlocking Customer Engagement: Drive Action With In-Product Messaging’
Customer ServiceLauren Cassidy23 August 2022Drive retention from customer support with 4 easy steps
Customer ServiceLauren Cassidy16 August 2022In-context or out of touch: The future of online customer service
- Customer EngagementLauren Cassidy29 June 2022
How to use in-app messaging to retain your best customers
Customer EngagementLauren Cassidy18 May 2022What is first-party data?
- Customer EngagementLauren Cassidy26 April 2022
5 quick ways to improve your e-commerce customer experience
Customer EngagementLauren Cassidy10 March 2022Creating excellent customer experiences with the right e-commerce tech stack
News & UpdatesLauren CassidyLiam Geraghty8 March 2022Celebrating International Women's Day 2022: Women who broke the bias